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Thank you for shopping at Rocky Mountain Bee Supply LLC. The following terms and conditions constitute our Shipping Policy.
Domestic shipping
Rocky Mountain Bee Supply LLC. now ships to the Contiguous 48 US States only.
Shipment processing time
You should receive an email confirming your order shortly after you've placed it via our online store. If you don't receive an email, please check you spam folder and see if you can locate it. This is especially important because, if you haven't received the order confirmation email, you also won't receive the email with your shipment notification and tracking information.
Rocky Mountain Bee Supply LLC. Ships Tuesday through Friday excluding holidays and inclement weather. The shipping cut-off time is 3pm MST. Orders placed after 3pm MST will be processed the next business day. All shipping dates are pending credit card verification for in-stock merchandise. Please allow 2-3 business days for your order to process before it is shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery especially during COVID-19 restrictions. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
If you are offered insurance, but do not accept it, we cannot be held responsible for damaged, lost, or stolen packages.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated by weight and displayed at checkout.
Although we try to be accurate with shipping charges, some circumstances can affect the final cost. If the cost to ship your order is higher than what you were quoted during checkout, we will contact you before we proceed with shipping.
Rocky Mountain Bee Supply LLC. doesn't offer services for expedited orders nor will be held liable for any shipping delay caused by a shipping carrier.
Custom orders
For customized signs/plaques/gifts we need a little more time to create your amazing, personalized piece. For custom orders, please contact us directly for an estimated delivery date. Once your personalized piece had been created, your order will ship with the shipping method selected at checkout.
Prices
Rocky Mountain Bee Supply LLC. will invoice all orders on the basis of prices which are in effect at the time of shipment. We reserve the right to change catalog or online store prices if we deem it necessary. Please feel free to confirm prices at any time.
Rocky Mountain Bee Supply LLC. is not responsible for typographical errors.
Overpayments
Overpayments may be refunded or credited to your account.
State Sales Tax
When applicable, we are required to collect sales tax by law. Exemptions for sales tax will be allowed if you have either a signed Certificate of Resale or an Exemption Certificate. The tax forms vary by state, please call for details. Law requires that we have these certificates on file before any tax exemption can be allowed.
Credit Cards
Rocky Mountain Bee Supply LLC. Reserves the right to preauthorize credit and/or debit cards. No money leaves your account until the purchase clears but the hold is active until the actual transaction is settled. When there's a hold on your account, it lowers your available balance. Rocky Mountain Bee Supply LLC. is not responsible for overdraft fees resulting from the pre-authorization of your card.